Warranty
United States
- Paddles
- 12 months against manufacturing defects (delamination, cracks, handle failure).
- Shoes, bags and apparel
- 6 months against manufacturing defects.
- Accessories
- 90 days.
- Nets
- 12 months on the frame and net against manufacturing defects.
- Balls
- No warranty; cracked balls within 30 days of delivery replaced once as a courtesy.
- Ball machine
- 12 months, battery 6 months.
- Not covered
- Face wear and loss of texture, scratches, chips and dents from hitting the ground or a partner's paddle, core crush, heat damage (e.g. left in a hot car), modifications.
- How to claim
- Contact us with order number, photos of the damage and a short description; no registration needed.